We all have experienced sales people who attended a one or two day sales training and then believe they are experts in selling to seniors. We have news for you! A microwave sales training only produces a pop-tart sales person. And a pop-tart sales person isn’t adequately trained or prepared to guide a resident or resident’s family during this season in their lives.
In Senior Conversations, we focus on Senior Living Sales as a profession. This training will take you through a multiple week, step-by-step approach to learning, practicing, and applying these principles and techniques. Senior Conversations will teach you how to hear what the person isn’t saying and how to ask powerful questions to create greater awareness of his or her situation. We take these basic principles and break them down to set in stone the foundation for Senior Conversations. It will provide you with the tools and resources necessary to take back to your organization and begin using immediately. Just as a solid foundation is built one brick at a time, Senior Conversations takes you “brick by brick” to building a sustainable sales solution.